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All Tutorials /
How to Create Case Escalation Rules in Zoho CRM

How to Create Case Escalation Rules in Zoho CRM

Updated on:

Here’s how to create case escalation rules in Zoho CRM to enhance customer support:

  • Open Setup.
  • Under Automation, select Case Escalation Rules.
  • Click New Case Escalation Rule.
  • Enter the Rule Name and click Save.
  • The case escalation rule is created successfully.

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